This website places cookies on your device to help us improve our service to you. To find out more, see our Privacy and Cookies statement.

Quality Improvement Hub Changes


Materials on this site have moved and can now be found at: • NHS Education for Scotland digital platform, Turas Learn • Heathcare Improvement Scotland's Improvement Hub website


Find out more about where the content is moving to

Quality and Efficiency


For the moment Quality and Efficiency resources can still be found on this site – more information on their new home will follow shortly.


View the Quality and Efficiency resources here.

QI Hub Video Channel

Dementia and resilience

What does resilience mean to you?

What does resilience mean to you when dealing with dementia?

Day of care survey video 1

Day of care survey - Erica Reid

Erica Reid introduces the work of the Day of Care Survey. The purpose of the survey is to identify delays in inpatient care and the experience of inpatients.

Day of care survey video 2

Day of Care Survey

Lynne Mann and Dr.Simon Watkin talk through the Day of Care Survey and explain to staff how to undertake the Day of Care survey with inpatients.

national improvements

Improvement Associates webEX

This video will give those that are interested, the context and rationale for the Framework Agreement.

post diagnostic support

Dementia Post Diagnosis Support

An overview of why delivering high-quality post-diagnostic support (PDS) for people with dementia is crucial, with a person with dementia and their carer sharing their experience of receiving high…

Focus on Dementia

Focus on Dementia

Focus on Dementia: About the programme

improvement support

Dementia Essential 5 toolkit

An explanation of the Essential 5 toolkit and how it can be used by professionals to support and improve personalised outcome planning as part of the delivery of post-diagnostic support for people…

livingwell

Ask me about me

Tom Berney, Helen Biggins, Rob Snodgrass and Val Bisland from the Scottish Older People’s Assembly share their views on how they should be involved in shaping their lives.

living well older people

Taking care of older people

Dr Nick Goodwin, Chief Executive of the International Foundation for Integrated Care, Deirdre Lang of the Health Services Executive Ireland, David Brambly and John Young from NHS England and Marco…

Living well in later life

Living well in later life

Angiolina Foster, Chief Executive of Healthcare Improvement Scotland and Ruth Glassborow, Director of Safety and Improvement, Healthcare Improvement Scotland offer their perspective on this important…

learning events

Upcoming Older People Events

June Wylie talks about upcoming Learning Events held by HIS around care for older people. The two events being held are Living Well in Later Life on the 26th October and Living with Frailty 27th…

about support services

About Support Services

This infographic animation demonstrates the scale of support services’ contribution to NHSScotland using data gathered as part of the

Support Services - Patient Journeys

Support Services Patient Journeys

Five scenarios along a patient journey illustrate the significance, integrated and effective support services have on patient experience. At critical decision-points viewers are asked to select the…

personal learning networks

Personal Learning Networks

This video is about personal learning networks - how to use social media at work in health and social care.

Bringing about Change through Health & Social Care

Bringing about Change

"Bringing about Change through Health & Social Care" Dr Cesar Rodriguez, Associate Medical Director (Older People) & Consultant Old Age Psychiatrist, NHS Tayside. Cesar talks about the…

Bringing about Change through the Leading for the Future Programme

Bringing about Change

“Bringing about Change through the Leading for the Future Programme” Mike Williamson, Microbiology Manager, NHS Forth Valley. Mike talks about his experiences on the Leading for the Future programme…

Bringing about Change in Dementia Care

Bringing about Change

“Bringing about Change in Dementia Care” Jennifer Marler, Advanced Practitioner Occupational Therapy, NHS Greater Glasgow & Clyde. A recently graduated Dementia Champion, Jennifer has helped…

Sepsis APP Intro

Sepsis APP Intro

This short introduction by Professor Kevin Rooney provides an overview of Sepsis and the use of the Sepsis App to help recognise the signs and promptly take action to reduce mortality in Acute…

Mentorship at all Levels

Mentorship at all Levels

Rory Farrelly, Director of Nursing for the Acute Services Division, NHS Greater Glasgow & Clyde, discusses his experiences of being a mentor and the benefits of mentoring for both mentors and mentees.

fff

ACP Care

Anticipatory Care 'I can breath again'

Angus Polypharmacy Project

Angus Polypharmacy Project

Angus Polypharmacy Project by Douglas Lowdon

ACP in Place

ACP In Place

Mrs Carmichael suffers from Addison Disease - to enable Mrs Carmichael to obtain more effective and quicker response from the OOH Service should she have another episode, an ACP has been put into…

QII

QII National Event

Introduction to the QII National Event. The introduction – Angiolina Foster, CEO of Healthcare Improvement Scotland, who chaired the morning session.

Professor Philip Cachia, Patient Safety

Patient Safety

Professor Philip Cachia, Patient Safety

Key Information Summary

Key Information Summary

Dr Stuart Cumming explains why it is important to have a KIS and how this links with OOH Services. In this video Stuart shows the details within one of his patient's (a 55 year old lady) KIS record…

Polypharmacy Reviews

Polypharmacy Reviews

Polypharmacy Reviews By Kay Erskine

Using the KIS

Using the KIS

Using the Key Information Summary (KIS) in an Acute Setting By Dan Beckett

Spread and Sustainability

Spread and Sustainability

Spread and Sustainability Presentation - what we’re doing and how we’re helping the Scottish Patient Safety programme.

A small matter of refreshment

A small matter of refreshment

A small matter of refreshment - Angus Ogilvy articulates his experience of living with cancer and the care and support he received from the staff at Western General Hospital and the Maggie's Centre…

Calling cancer to account

Calling cancer to account

Calling cancer to account - Angus Ogilvy articulates his experience of living with cancer and the care and support he received from the staff at Western General Hospital and the Maggie's Centre in…

Creating the Conditions Part 1

Creating the Conditions Part 1

Creating the Conditions Part 1 – Optimising Health System Performance with the Triple Aim Pedro Delgado, Executive Director, Institute for Healthcare Improvement.

Person Centred Health and Care Collaborative

Person Centred Health and Care

Person Centred Health and Care Collaborative highlights from Learning Session 3

HAI Video

HAI Case Study

"Reducing Caesarean Section Surgical Site Infection Rates in NHS Lanrkshire" What is the problem we tried to fix? Mandatory surveillance of C- section surgery is undertaken until day 10 post…

Health Literacy in Scotland. Making it Easy

Health Literacy in Scotland

Health Literacy in Scotland. Making it Easy

 Person-Centred Visiting In NHSScotland

Person-Centred Visiting

Patients, families, carers and staff - sharing experiences of person-centred care

Creating the Conditions Part 2

Creating the Conditions Part 2

Creating the Conditions Part 2 – Building a QI Infrastructure Pedro Delgado, Executive Director

Stop Sepsis Now

Stop Sepsis Now

This film is a short introduction to sepsis. It covers the impact of the condition, the signs and symptoms to look for and the appropriate treaments. ‎It outlines why sepsis is a medical emergency…

Irene Oldfather Focus on Dementia

Irene Oldfather - Focus on Dementia

Focus on Dementia - About the programme

Dr Colin Perry Intro to diabetes think check act

Intro to Diabetes

Introduction to Diabetes. Dr Colin Perry explains the aims of the diabetes - think, check, act project.

Intro To The QI Hub

Intro To The QI Hub

Introduction to the NHSScotland Quality Improvement Hub by Jason Leitch Scottish Government Clinical Director.

Bringing about Change through Patient Safety

Bringing about Change

“Bringing about Change through Patient Safety” Carol Andrews, Senior Charge Nurse, NHS Lanarkshire An example of Patient Safety leading change, Carol’s story is of using Quality Improvement…

 Implementing the Institute for Healthcare Optimizations Methodology in Scotland

Institute for Healthcare Optimizations Methodology

"Implementing the Institute for Healthcare Optimizations Methodology in Scotland" Tracey Gillies, Medical Director, NHS Forth Valley, Dr Chris Cairns, Consultant Anaesthetist, Clinical Lead, NHS…

Patient Safety Briefing Form

Patient Safety Briefing Form

Salford Royal has been working closely with Haelo, an innovation and improvement centre based in the city, to roll out the Patient Safety Briefing film. Learn about the obstacles the Trust faced and…

Bringing about Change through Adaptive Leadership

Bringing about Change

“Bringing about Change through Adaptive Leadership” Chris Cairns, Consultant Anaesthesia & Critical Care, NHS Forth Valley Having completed the Leading for the Future programme, Chris talks about…

Human Factors

NES Bullseye Human Factors

Mark Johnson, Patient Safety: December 2014

NES Patient Safety

Human Factors in Action

NES Patient Safety, Human Factors in Action: December 2014

Fellowship application form

How to complete our application form

Simon Watson, Clinical Lead providing practical advice on completing the Fellowship application form.

Building a Quality Improvement Infrastructure, an international perspective

Building a Quality Improvement Infrastructure, an international perspective

As NHSScotland progresses through the Building a Quality Improvement Infrastructure programme, we invited Pedro Delgado, Executive Director, IHI Regional Lead for Latin America and Europe, to give us…

Building a Quality Improvement Infrastructure, the NHS Fife journey

Building a Quality Improvement Infrastructure, the NHS Fife journey

The Interim Chief Executive of NHS Fife, Brian Montgomery explains a little more about Building and Quality Improvement Infrastructure journey NHS Fife has been on so far. What has he learned? Watch…

Fracture Pathway Redesign

Fracture Pathway Redesign

This video has been developed to introduce you to the Fracture Pathway Redesign programme. Mr Lech Rymaszewski, Consultant Orthopaedic Surgeon, Glasgow Royal Infirmary provides an overview of the key…

Bringing about Change with Dialogue

Bringing about Change

"Bringing about Change with Dialogue". Rhona Graham, Paediatric Physiotherapist, NHS Fife. Rhona talks about her experience of using a Dialogue approach to have more open and honest, collaborative…

 Institute for Healthcare Improvement Elaine Mead, CEO, NHS Highland

Institute for Healthcare Improvement

Institute for Healthcare Improvement Elaine Mead, CEO, NHS Highland.

Masterclass with Dr Brent James

Masterclass with Dr Brent James

Masterclass with Dr Brent James

Human Factors

Human Factors

The QI Hub have developed this video to introduce you to the science of human factors. It has the potential to support the safe, effective and person centred delivery of healthcare in NHSScotland. …

Why is quality improvement important to you? Watch this short video to find out!