Quality Improvement Hub Changes
Materials on this site have moved and can now be found at: • NHS Education for Scotland digital platform, Turas Learn • Heathcare Improvement Scotland's Improvement Hub website
Find out more about where the content is moving to
Quality and Efficiency
For the moment Quality and Efficiency resources can still be found on this site – more information on their new home will follow shortly.
View the Quality and Efficiency resources here.
QI Hub Video Channel

Day of care survey - Erica Reid
Erica Reid introduces the work of the Day of Care Survey. The purpose of the survey is to identify delays in inpatient care and the experience of inpatients.

Day of Care Survey
Lynne Mann and Dr.Simon Watkin talk through the Day of Care Survey and explain to staff how to undertake the Day of Care survey with inpatients.

Improvement Associates webEX
This video will give those that are interested, the context and rationale for the Framework Agreement.

Dementia Post Diagnosis Support
An overview of why delivering high-quality post-diagnostic support (PDS) for people with dementia is crucial, with a person with dementia and their carer sharing their experience of receiving high…

Dementia Essential 5 toolkit
An explanation of the Essential 5 toolkit and how it can be used by professionals to support and improve personalised outcome planning as part of the delivery of post-diagnostic support for people…

Ask me about me
Tom Berney, Helen Biggins, Rob Snodgrass and Val Bisland from the Scottish Older People’s Assembly share their views on how they should be involved in shaping their lives.

Taking care of older people
Dr Nick Goodwin, Chief Executive of the International Foundation for Integrated Care, Deirdre Lang of the Health Services Executive Ireland, David Brambly and John Young from NHS England and Marco…

Living well in later life
Angiolina Foster, Chief Executive of Healthcare Improvement Scotland and Ruth Glassborow, Director of Safety and Improvement, Healthcare Improvement Scotland offer their perspective on this important…

Upcoming Older People Events
June Wylie talks about upcoming Learning Events held by HIS around care for older people. The two events being held are Living Well in Later Life on the 26th October and Living with Frailty 27th…

About Support Services
This infographic animation demonstrates the scale of support services’ contribution to NHSScotland using data gathered as part of the

Support Services Patient Journeys
Five scenarios along a patient journey illustrate the significance, integrated and effective support services have on patient experience. At critical decision-points viewers are asked to select the…

Personal Learning Networks
This video is about personal learning networks - how to use social media at work in health and social care.

Bringing about Change
"Bringing about Change through Health & Social Care" Dr Cesar Rodriguez, Associate Medical Director (Older People) & Consultant Old Age Psychiatrist, NHS Tayside. Cesar talks about the…

Bringing about Change
“Bringing about Change through the Leading for the Future Programme” Mike Williamson, Microbiology Manager, NHS Forth Valley. Mike talks about his experiences on the Leading for the Future programme…

Bringing about Change
“Bringing about Change in Dementia Care” Jennifer Marler, Advanced Practitioner Occupational Therapy, NHS Greater Glasgow & Clyde. A recently graduated Dementia Champion, Jennifer has helped…

Sepsis APP Intro
This short introduction by Professor Kevin Rooney provides an overview of Sepsis and the use of the Sepsis App to help recognise the signs and promptly take action to reduce mortality in Acute…

Mentorship at all Levels
Rory Farrelly, Director of Nursing for the Acute Services Division, NHS Greater Glasgow & Clyde, discusses his experiences of being a mentor and the benefits of mentoring for both mentors and mentees.

ACP In Place
Mrs Carmichael suffers from Addison Disease - to enable Mrs Carmichael to obtain more effective and quicker response from the OOH Service should she have another episode, an ACP has been put into…

QII National Event
Introduction to the QII National Event. The introduction – Angiolina Foster, CEO of Healthcare Improvement Scotland, who chaired the morning session.

Key Information Summary
Dr Stuart Cumming explains why it is important to have a KIS and how this links with OOH Services. In this video Stuart shows the details within one of his patient's (a 55 year old lady) KIS record…

Spread and Sustainability
Spread and Sustainability Presentation - what we’re doing and how we’re helping the Scottish Patient Safety programme.

A small matter of refreshment
A small matter of refreshment - Angus Ogilvy articulates his experience of living with cancer and the care and support he received from the staff at Western General Hospital and the Maggie's Centre…

Calling cancer to account
Calling cancer to account - Angus Ogilvy articulates his experience of living with cancer and the care and support he received from the staff at Western General Hospital and the Maggie's Centre in…

Creating the Conditions Part 1
Creating the Conditions Part 1 – Optimising Health System Performance with the Triple Aim Pedro Delgado, Executive Director, Institute for Healthcare Improvement.

Person Centred Health and Care
Person Centred Health and Care Collaborative highlights from Learning Session 3

HAI Case Study
"Reducing Caesarean Section Surgical Site Infection Rates in NHS Lanrkshire" What is the problem we tried to fix? Mandatory surveillance of C- section surgery is undertaken until day 10 post…

Person-Centred Visiting
Patients, families, carers and staff - sharing experiences of person-centred care

Creating the Conditions Part 2
Creating the Conditions Part 2 – Building a QI Infrastructure Pedro Delgado, Executive Director

Stop Sepsis Now
This film is a short introduction to sepsis. It covers the impact of the condition, the signs and symptoms to look for and the appropriate treaments. It outlines why sepsis is a medical emergency…

Intro to Diabetes
Introduction to Diabetes. Dr Colin Perry explains the aims of the diabetes - think, check, act project.

Intro To The QI Hub
Introduction to the NHSScotland Quality Improvement Hub by Jason Leitch Scottish Government Clinical Director.

Bringing about Change
“Bringing about Change through Patient Safety” Carol Andrews, Senior Charge Nurse, NHS Lanarkshire An example of Patient Safety leading change, Carol’s story is of using Quality Improvement…

Institute for Healthcare Optimizations Methodology
"Implementing the Institute for Healthcare Optimizations Methodology in Scotland" Tracey Gillies, Medical Director, NHS Forth Valley, Dr Chris Cairns, Consultant Anaesthetist, Clinical Lead, NHS…

Patient Safety Briefing Form
Salford Royal has been working closely with Haelo, an innovation and improvement centre based in the city, to roll out the Patient Safety Briefing film. Learn about the obstacles the Trust faced and…

Bringing about Change
“Bringing about Change through Adaptive Leadership” Chris Cairns, Consultant Anaesthesia & Critical Care, NHS Forth Valley Having completed the Leading for the Future programme, Chris talks about…

How to complete our application form
Simon Watson, Clinical Lead providing practical advice on completing the Fellowship application form.

Building a Quality Improvement Infrastructure, an international perspective
As NHSScotland progresses through the Building a Quality Improvement Infrastructure programme, we invited Pedro Delgado, Executive Director, IHI Regional Lead for Latin America and Europe, to give us…

Building a Quality Improvement Infrastructure, the NHS Fife journey
The Interim Chief Executive of NHS Fife, Brian Montgomery explains a little more about Building and Quality Improvement Infrastructure journey NHS Fife has been on so far. What has he learned? Watch…

Fracture Pathway Redesign
This video has been developed to introduce you to the Fracture Pathway Redesign programme. Mr Lech Rymaszewski, Consultant Orthopaedic Surgeon, Glasgow Royal Infirmary provides an overview of the key…

Bringing about Change
"Bringing about Change with Dialogue". Rhona Graham, Paediatric Physiotherapist, NHS Fife. Rhona talks about her experience of using a Dialogue approach to have more open and honest, collaborative…